SHIPPING POLICY
- After selecting and contacting customers nationwide, you will pay directly to the delivery staff, sunghiep.com.vn will send the goods in the following forms:
* Standard delivery
Scope: Nationwide
Shipping fee: Depending on the delivery area, different shipping fees will be quoted
Shipping time: 1-2 days for orders within Hanoi and other provinces from 2-4 days
* Express delivery
Scope: Hanoi inner city
Shipping fee: Shipping fee may change from time to time according to the shipping unit's price list. sunghiep.com.vn will contact and quote the exact shipping fee before delivery.
Shipping time: super fast 1 hour from order confirmation time
- If the shipping service sunghiep.com.vn delivers or assigns delivery, sunghiep.com.vn will be responsible for the goods and risks such as loss or damage of the goods during the transportation process.
- If the shipping service is specified and selected by the customer, the customer will be responsible for the goods and risks such as loss or damage of the goods during the transportation process. The customer will be responsible for charges and related losses.
- In case of delay in delivery or service provision, sunghiep.com.vn provides timely information to customers and creates an opportunity for customers to cancel the contract if desired.
- During the delivery process, if the customer wants to issue invoices or documents, the company will send them via the email provided by the customer during the process of using the service.
GOODS INSPECTION POLICY
When the customer receives the goods and carefully checks the product before receiving it (you should record a video during the process of opening the box to receive the goods) and immediately respond to the delivery staff, our team will proceed to fix the problem for the customer. .
If unexpected problems arise on the part of the Customer, sunghiep.com.vn will support flexible resolution in the following cases:
Address is incorrect
Customer wants to schedule delivery
In force majeure cases such as natural disasters, traffic accidents, etc. sunghiep.com.vn will always support and ensure your rights.
For any questions and suggestions, please contact 024 3559 2828 or Email:
banhang.sunghiep@gmail.com
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